Reference

How f111app Handles Your Personal Information

Your account data stays with us — we collect only what we need to run your account, process payments through bKash, Nagad, and Rocket, and keep your sessions secure.

Data collected for account use onlybKash, Nagad, Rocket payment data protectedNo data sold to third partiesYour right to request deletionAccount security via encrypted sessions

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HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We apply encryption across your account sessions and payment flows. Whether you deposit via bKash or withdraw to Nagad, the transaction data moves through a secured connection. Here is what we do at each layer of your account.

Encrypted Account Sessions

Every login session runs over an encrypted connection. If we detect an unusual sign-in pattern, your account is flagged and you are asked to re-verify before access continues.

Cookie Controls

We use session cookies to keep your account active while you browse. No third-party advertising cookies are placed without your knowledge — you can clear them from your browser at any time.

Payment Data Retention

bKash, Nagad and Rocket transaction references are stored in your account history for reconciliation. We do not use payment data for marketing or share it with unrelated third parties.

Your Right to Request Changes

You can request a correction or deletion of your personal data at any time via live chat or email. We process these requests manually and confirm completion in writing.

What We Collect and Why We Keep It

f111app Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your name, contact details, and the payment method you choose — whether that is bKash, Nagad, or Rocket. This data is used to verify your account, process deposits and withdrawals, and respond to support requests. We do not collect

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more than we need for those purposes. Session data, including device type and login timestamps, helps us detect unusual access patterns and protect your account. Cookies on our site track your browsing session so pages load correctly; they do not track you across other websites. We
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retain your account data for as long as your account is active and for a reasonable period after closure, in line with our internal records policy. If you use Rocket or Nagad for a withdrawal, the transaction reference is stored as part of your account history
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— this is standard practice for payment reconciliation, not marketing profiling. Sharing your data with third parties happens only where a payment processor needs it to complete a transaction, or where we are required to cooperate with a lawful request. Availability of our services depends on
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your local law and the eligible regions we operate in.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

Have a question about your data, want to update your account details, or need to request deletion of your information? Our support team handles privacy requests directly — no automated runaround. Reach out through any of the channels below and we will respond to your query as quickly as we can.

Live Chat Start a live chat session from your account dashboard. This is the quickest way to raise a privacy concern or ask about your stored data.

Email Support Send a written request to our support email for data access, correction or deletion. We acknowledge all privacy-related emails and follow up with next steps.

Account Help Centre Log into your account and visit the Help section to submit a privacy request form. You can track the status of your request from the same screen.

Common Questions About Your Data and Rights

If something in our privacy policy is unclear, these are the questions we hear most often from account holders in Bangladesh. Each answer reflects how we actually handle the situation on our end.

We collect your name, contact details, and the payment method you register — such as bKash or Nagad. We also log your device type and login timestamps to secure your account.

Your bKash or Rocket payment reference is shared only with the payment processor needed to complete your transaction. It is never passed to advertisers or unrelated third parties.

Contact us via live chat or the Help Centre in your account. Submit a deletion request in writing and we will confirm once your data has been removed from our active records.

We use session cookies to keep your account active while you browse. These do not track you across other websites and can be cleared from your browser settings at any time.

We retain your data for a reasonable period after account closure for internal records purposes. After that window, personal data is removed in line with our retention policy.

Reach our support team via live chat or email with your account details and the specific concern. We review all data complaints and respond with a clear explanation of what happened.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFootball Winners Club InfoF111App Glossary

How f111app Handles Your Personal Information

Data Handling, Cookies and Account Security

Reach Us About Your Privacy

Common Questions About Your Data and Rights

01 What personal data does f111app collect when I open an account?

02 Is my bKash or Rocket payment information shared with anyone?

03 How do I request that my personal data be deleted?

04 Does f111app use cookies and what do they track?

05 How long do you keep my account data after I close my account?

06 Who do I contact if I think my data has been handled incorrectly?

Privacy Policy

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